Terms & Conditions
Terms & Conditions of Trading HatchGloves.co.uk is a trading name of Niton Equipment the UK Distributor for Hatch Gloves. You can place Mail Order Orders with Defenceid.co.uk online only. By using our Mail Order Service you are indicating your acceptance to be bound by our Terms and Conditions of Trading. They form a legal agreement between you and us and can only be amended with our consent.
We reserve the right to change these Terms and Conditions from time to time without prior notice, provided that any such change will not affect any purchases you have made before the change is implemented. Your continued use of our services shall signify your acceptance to be bound by the latest Terms and Conditions.
All orders placed by you are subject to acceptance by us. We reserve the right not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances. Acceptance of your order and the formation of a contract between us will take place when we dispatch the products ordered by you to you, unless we have notified you that we do not accept your order or you have cancelled it. By making an offer to purchase, you agree to be bound by our Terms and Conditions of Trading. If you do not accept our Terms you should not place an order. If there is anything you do not understand please feel free to contact us.
We are committed to bringing you the best products at the best value and constantly monitor our prices, advertised prices include VAT and shipping in Mainland UK Only. For shipping to other destinations please contact our email: email@example.com
We accept the following methods of payment: PayPal – Please checkout with PayPal and follow the onscreen instructions. Goods must be paid for in full before your order will be dispatched. Please note that goods will only be dispatched to a verified PayPal address supplied with the PayPal payment.
We have taken reasonable steps to display as accurately as possible the colours and other detailing of our products. However, the actual colours and detailing you see onscreen will depend on the equipment you use to view the products.
Any information regarding sizing of products is included as a guide only. If you are in any doubt as to the size of any product you require, we recommend that you contact us prior to placing an order.
The Free Delivery Offer applies to Orders for delivery to an address in Mainland UK. We use Royal Mail for all our delivery services. Please Note that It is the responsibility of the Customer to ensure that someone is available at the delivery address to sign for the parcel, if no one is at the address when the delivery arrives a card will be left with details of how to arrange a new delivery or collection.
Royal Mail aim to deliver within 5 working days, if you do not receive your order within 5 working days please contact our Customer Service Department for further information.
Please be aware that Royal Mail will not consider an item delayed until 15 working days have passed since the order was dispatched. Once the 15 working days have passed we can enter into the claims procedure with Royal Mail, however please be aware that we can not re-issue goods sent by Royal Mail until the Royal Mail investigation has been completed.
Returns and Order Cancellation
You also have a statutory right to cancel your purchase. If you wish to cancel you must tell us in writing by email firstname.lastname@example.org upon receipt in order to obtain a Returns Number. You should keep evidence of having given your cancellation notice, such as a certificate of posting. You must take reasonable care of the product and you must return the product to us (at your own risk and cost) within 14 days of dispatch.
Faulty Or Damaged Products:
Faulty/Damaged Upon Receipt - Upon receipt of your order if you have a faulty or damaged product please Contact our Customer Service representatives immediately to report the problem and obtain instructions on how to proceed. Please ensure that you retain all packaging materials. We reserve the right to refuse to issue a refund/replacement product and to recover the cost of the return delivery from you in the event that the product is found to have suffered damage after delivery or has been misused or used other than in accordance with the instructions or if the problem is due to normal wear and tear. Nothing in this section or elsewhere in these Terms and Conditions or in our returns policy affects your statutory legal rights.
Security And Data Protection
We are committed to protecting your privacy and the security of any information given to us in order for us to process your order. We will not sell or pass your details on to third party organizations except for the purpose or processing your order.
We will not be liable to you where performance of any of our obligations is prevented or restricted by any circumstance or cause beyond our reasonable control. You are responsible for the use you make of the products you order. To the extent not prohibited by law, we accept no liability for any loss which is not reasonably foreseeable or for any business loss (which includes loss of profits, contracts, goodwill, opportunity and other similar losses).
Niton Equipment Limited T/A Hatch Gloves is a company registered in England. Our company number is 3975167 and our registered office address is Niton Equipment Limited, Niton House, Priestley Way, Crawley, West Sussex, RH10 9NT. Our VAT registration number is 641 768 911. Any formal legal notices should be sent to us at the address at the end of these Terms and Conditions by post by email and confirmed by post. Failure by us to enforce a right does not result in waiver of such right. You may not assign or transfer your rights under these Terms and Conditions. If any part of these Terms and Conditions is found to be unenforceable as a matter of law, all other parts of these Terms and Conditions shall be unaffected and shall remain in force.
No term of any contract subject to these Terms and Conditions shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person not a party to such contract. You and we agree that English law applies to these Terms and Conditions and that any dispute between us arising out of or in connection with these Terms and Conditions will only be dealt with by the English courts, unless you are resident in another part of the United Kingdom, in which case the applicable law of that part of the United Kingdom will apply and any dispute will be brought before the courts there. We are required by law to inform you that purchases can be concluded in English only and that no public filing requirements apply.
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